Introduction Shaoxing Jainatex Trading Company Limited (“we,” “our,” “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or purchase our textile machinery spare parts. By using our services, you consent to the practices described in this policy.
Information We Collect We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, shipping/billing address.
Payment Information: Bank details, transaction information (handled by secure third-party payment processors).
Communication Data: Customer inquiries, orders, feedback, and support requests.
How We Use Collected Information We use the collected information for the following purposes:
To process and fulfill orders and transactions.
To communicate with customers regarding orders, inquiries, and support.
To improve website functionality and user experience.
To send promotional emails or marketing materials (with opt-out options).
To comply with legal and regulatory requirements.
Information Sharing and Disclosure We do not sell, rent, or trade customer information. However, we may share data in the following situations:
With Third-Party Service Providers: Payment processors, shipping companies, and IT service providers that help us operate our business.
Legal Compliance: When required by law, we may disclose information in response to legal requests.
Data Security We implement appropriate security measures to protect customer data from unauthorized access, misuse, or loss. Our website uses encryption and secure payment gateways to safeguard transactions.
Data Retention We retain personal data as long as necessary for business operations, legal compliance, and customer service. Customers may request the deletion of their information, subject to applicable legal requirements.
Cookies and Tracking Technologies Our website may use cookies to improve user experience and analyze website traffic. Customers can modify browser settings to control cookie preferences.
Customer Rights and Choices You have the right to:
Request access to your personal information.
Update or correct inaccurate data.
Opt out of marketing communications.
Request deletion of your data, subject to legal obligations.
Changes to This Privacy Policy We reserve the right to update this Privacy Policy periodically. Customers will be notified of significant changes via our website or email.
Contact Information For any privacy-related inquiries or data requests, please contact us:
